Zen Cart Maintenance
Let professionals take care of your site!
Are you tired of worrying if your site is running properly? Let us worry about your site's tech so you can focus on marketing and sales!
We can provide complete maintenance services for your Zen Cart site, including regular updates, security checks and problem-solving when it occurs. Maintenance packages have it's advantages, but most importantly, you can go to sleep knowing your site is in good hands.
Zen Cart Maintenance Packages
We offer different prepaid maintenance packages. Each package comes with included priority support, weekly backups and security scans.
Prices are per month with a minimum 1 month contract duration. You can always change your package for the following month before the month starts.
Silver$300
Sign up- 10 hours dedicated
- reply guaranteed in 12h
- attendance within 16h
- hourly rate: $30
Platinum$500
Sign up- 20 hours dedicated
- reply guaranteed in 6h
- attendance within 8h
- hourly rate: $25
Our emails will be replied within 48 hours business days, or 72 hours for emails sent during the weekend. Sometimes you might receive a reply within minutes, but please do NOT consider that as common practice. Prepaid maintenance packages come with shorter reply time as part of the priority support.
The hours included in a package can be used towards plugin installation or custom tasks. Unused hours in the current month can not be transfered to the following month.
Additional hours are charged at the hourly rate included in the package.
Regular Maintenance
Standard work: $30/h
- scheduled 5-10 days ahead
Urgent work: $50/h
- to be done within 3 days
- max 4 hours
Emergency work: $50/h
- +$100 non-negotiable flat rate fee
- work to be started within 6 hours
- max 2 hours