ZX Order Review

Product reviews are incredibly important nowadays and people love reading reviews left by other users before they decide to purchase an item online. Sadly, Zen Cart's review system is quite bad and relies on customers' (extremely) good will to write a review - one needs to log in, find the product they purchased and then write a review which by default can't be shorter than 50 characters. If they purchased multiple products, they need to find each and every item they want to review and write that short novel. And no, the website will not request a review - the customer is expected to remember to do it on their own. As a result, almost nobody writes reviews...

This plugin tries to make things as simple as possible. First, you decide how many days need to pass after an order is placed, and you decide which order statuses qualify for the email to be sent (ie. Delivered) and let the plugin do it's magic. An automated task is set in cPanel (cron job) which runs every day and checks which orders qualify for the reminder. An email is then sent to the customer with a few words and a direct link to your site, specifically to a new page where they can rate and review all items in their order, all in one go, without the need to login.

Once the customer reviews what they want, admin receives a notification email (if enabled in admin) and is able to approve the review(s) just as usual.

The plugin also allows you to specify a list of products that will never be asked to review - just in case you have any such products.


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